Step 5: Check Your Case
After you’ve entered at least one case, if you return to the “My Cases” screen, you will see your case listed for selection; select the case you’d like to review to see the details.
Note: you can monitor multiple cases at a time, just enter each one individually and then select the case you’d like to review from the “My Cases” screen.
Step 6: Case Status
Once you’ve selected a case you’d like to review,you will see the “Your Status” at the top of the screen; this lets you know the progress that’s been made on your case already and what the next steps are. You can tap on individual circles to see details of each step in the case process.
You can also send an “e-Request” if you have questions or concerns about your case (more on this later).